Returns & Exchanges
At CAHIBOY, we want to ensure your athletic performance is never hindered by the wrong gear, which is why we offer a 30-day window for hassle-free returns and exchanges on all original condition items. Whether the fit isn't right or you've changed your mind, our goal is to get you back in the game as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the unworn items with original tags attached into their original packaging to ensure the products remain protected during transit.
- 3.Label and Ship
Download and print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned sports gear, we will process your refund or ship your new exchange items within 5-7 business days.